Prior to surrendering to the call to ministry I spent 5
years in manufacturing logistics working for a wide variety of companies. I have worked for both small family-owned
businesses and I have worked for a major corporation. Both taught me a lot about leadership and
management.
*Let me throw in my disclaimer here. I am by no means and expert and most people who read this will be like "DUH!", but for me I have to constantly remind myself of these things and hopefully this will help whether you are in ministry or business.*
Here are 10 of the best things that I
learned which help me do ministry:
1.
Family First – our primary responsibility is to
minister to our family. It is crucial
that when we leave our occupation we leave our work as well. I have heard both Dan Reeves and Andy Stanley
say that the job we do will be handed off to someone else but we will be the
only dad and husband in our family. So
when we are with our family it is imperative that we are fully with them. In addition, in leadership we want our
employees and volunteers to keep their families first, but if we don’t live our
own lives that way we cannot expect them to either. If we do not make our family our first
ministry we will not be fit to minister to anyone else.
2.
Organization is crucial – whether studying major
manufacturing or a made to order processes there is one constant in world-class
companies, everything has a place and everyone knows it. Organization also includes having organized
processes for everything being done.
Everything that we do should be designed so that anyone who comes in
should be able to know where everything is and how it is done immediately. Good leaders can leave and their organization
will survive, but great leaders leave and their organization will thrive. Organization is crucial to this. Ministry depends on volunteers and a lot of
them. If we have an organized process
with organized materials and supplies we are setting them up for success in the
ministry they are serving in.
3.
The devil is in the details – does it matter
that an assembly line worker knows the proper torque to put a lug nut on in an
automobile factory? Absolutely. The same goes for ministry, the more details
we have and plan ahead for, the smoother our processes will go and the better
stewards of time we will be. In ministry
it is imperative that all the details have been thought through. It is crucial that when I lead a group of
students on a mission trip that we have the day planned out to the minute. Why?
We take them on the trip to grow in their relationship with Christ and
if we want to be good stewards of the time God has given us everything we do
must drive to that purpose. Also, meetings
need agendas and we need schedules.
Although minor details, it is a proven fact that meetings with agendas
are more efficient. Finally however,
there is a point where details become a time burden. Know this limit.
4.
Communicate, communicate, and then communicate
some more – regardless if it is intended or not the level of communication a
person receives has a direct correlation to the value they feel. When people are included in the communication
they feel valued, and when they are not included in the communication they feel
de-valued. One key to remember is never
assume everyone is clear on the matter.
If there is any doubt communicate again.
My motto has always been over-communicate. Make sure everyone who needs to know is clear,
and evaluate if your communication is effective. Whether doing ministry in a small church or a
multi-site mega church communication is critical to the effectiveness of its
ministry. Its quite obvious that this is one of the most important things in my humble opinion.
5.
Do everything with excellence – my dad always
taught me that if a job is worth doing it is worth doing right. We have a finite amount of time on this earth
and if whatever you are doing is using that time and your energy it is worth
doing right, the first time. In
addition, as a leader if you expect your people to do everything with
excellence and you are not; the wrong example is being set, and the work will
reflect it. It has been said that
history always repeats itself, the same goes for leadership; whatever you do as
a leader your people will repeat.
Ministry is kingdom work; our goal is and should always be excellence
every time in everything.
6.
Love your people, not just what they do – this
is one of the most important things I learned in business. The greatest asset any organization has is
its people. While people are there to
help us complete a goal they are still people.
Know their families and mourn with them when they mourn and rejoice when
they rejoice. Ask them how they are and
mean it. Another key thing I learned was
when leading people help them set goals.
We all have a goal, even if it is to “ride it out” until
retirement. Help them set goals and help
them put plans in place to reach their goals.
Ministry depends on volunteers, and we love and appreciate them; not
just the task they do.
7.
Numbers matter – this one is controversial. Hear me out.
When I worked in business we had a metric to measure every facet of our
business. Efficiency, quality,
engagement, etc. and we knew how to measure them. We set goals based on what we were
seeing. It did not matter how good I
thought our quality was improving if the numbers did not reflect that my
feeling was not reality. Numbers reflect
reality. Numbers in ministry reflect
people. Therefore we need to set goals
and the goals have to be measurable. That
being said there are many important facets of ministry that cannot be measured
by numbers, but they do matter.
8.
Earn Respect, don’t expect it – as a leader we
walk into situations where we need to be respected. While it is easy to assume that everyone will
respect you because of your title people will respect you greater if you take
the time to earn it. First off, know the
jobs you are over. Understand what their
responsibilities are and how they are supposed to be doing them. Secondly, spend time with the people and
watch how they do the job. Do the work,
help them with the hard stuff, and don’t be afraid to roll up your sleeves and
get dirty. When a leader takes time out
of their busy schedule to do work and know the job from experience the natural
response is respect. In ministry it is
imperative that we know and understand the things we need our people to do, and
come along side them while they do it.
9.
Be decisive – if the above are done and you as
the leader know your people and their jobs and have their respect you should be
well prepared to make any decision that you are faced with. People want to follow a leader who is willing
to make a decision quickly. Two things
happen when we are indecisive; first off it wastes enormous amounts of
time. We all face decisions everyday and
if we spend 3-5 minutes contemplating every decision, we can end up wasting
hours each month. From my experience 95%
of the time the initial decision will be the same decision made after
contemplation. The second thing that
happens when we are indecisive is that it shows a lack of confidence and
ability to the people we are leading. If
we want our people to take chances and evolve in what they do we have to be
confident and show it. Ministry is no
different, there are decisions that have to be made every day, and we have to
be decisive.
10. Be
flexible – we are all going to make mistakes.
One of the greatest hindrances to evolution in business processes is the
fear of the response a leader will have when a new process is tried and
fails. Don’t react negatively when
someone tries something new and it fails, rather praise him or her for trying
and challenge him or her to make it better.
In addition, one of the few things in life that is constant is change;
and plans and processes change. They
also can change and change back. Be
flexible and lead through the change, never against it. Ministry is always evolving while the gospel
never changes. Be flexible in how
ministry is done but never give on the truth of who Jesus is and what he
does. Don’t let pride get in the way of
trying a new idea or process, be flexible and willing to do new things to reach
new people.